As Visit Faroe Islands processes personal data, this Privacy Policy explains which personal data we may collect, why we collect it, how we use it, who may access it, and what rights you have in relation to your personal data.

Visit Faroe Islands only collects and processes personal data where it is necessary for a clear and relevant purpose, such as providing our services, communicating with visitors, partners and suppliers, administering events and activities, improving our websites and platforms, and fulfilling legal or contractual obligations.

1. Who we are

This Privacy Policy applies to Visit Faroe Islands.

Visit Faroe Islands
Registration no. (V-tal): 610186
Gongin 9
FO-100 Tórshavn
Faroe Islands
Phone: +298 666555
Email: info@visitfaroeislands.com

2. Why we collect personal data

We collect and process personal data in order to carry out and administer our services and activities, either directly or through cooperating partners and service providers.

This may include processing personal data in order to:

• communicate with website users, visitors, partners, suppliers and other contacts
• provide information and services requested by you
• administer newsletters and other communications
• handle press enquiries
• administer familiarisation trips, press trips, exhibitions, workshops, partner events and other tourism-related activities
• process requests for tourism material
• manage cooperation with partners and suppliers
• perform contractual or legal obligations
• protect the interests of Visit Faroe Islands, users, partners and cooperating organisations
• improve, secure and maintain our websites, platforms and digital services
• analyse and understand the use of our websites and services
• prevent misuse, fraud, spam, technical abuse or unauthorized access

Visit Faroe Islands only collects and stores personal data that is necessary for the purposes described in this Privacy Policy.

3. What personal data we may collect

Depending on how you interact with Visit Faroe Islands, we may process different types of personal data, including:

• name
• email address
• phone number
• organization or company name
• job title or role
• postal address
• country or region
• communication history
• information submitted through website forms
• newsletter preferences
• event, workshop or trip participation details
• information related to cooperation, contracts, invoicing or reporting
• images, video or other material provided to us or created in connection with our activities
• technical information such as IP address, device information, browser information, operating system, timestamps, logs, website usage data, referral information and similar technical data

The personal data we collect depends on the purpose and the service or activity you interact with.

4. Website use, analytics and digital technologies

We may collect and use technical information about how our websites and digital services are used. This helps us understand performance, improve user experience, measure the effect of our communication and marketing, and protect our websites and systems.

This may include the use of analytics tools, security tools, server logs, pixels, tags, redirects, cookies or similar technologies.

We do not use all of these technologies at all times, and the technologies used may change over time. Where required, we will ask for consent before using cookies or similar technologies that require consent.

Technical information may be used to:

• understand how our websites are used
• improve website content, navigation and performance
• measure the effect of campaigns and communication
• protect our websites against misuse, spam, technical errors and external attacks
• ensure that digital services work correctly
• provide more relevant communication or marketing, where permitted

You may be able to manage cookies and similar technologies through your browser settings or through cookie settings made available on our website.

5. Marketing and communication

We may use personal data to send newsletters, updates, invitations or other relevant communication where you have requested this, signed up for it, or where we otherwise have a lawful basis to contact you. We may also use general website usage data and campaign performance data to understand and improve our communication and marketing.

Where required, we will only send marketing communication with your consent. You may unsubscribe from newsletters and similar communications at any time.

6. How we share personal data

We process personal data with care and only share it where necessary.

Personal data may be shared with:

• employees and relevant internal staff at Visit Faroe Islands
• cooperating partners where necessary for a specific activity or service
• technical service providers who operate, host, secure, maintain or support our websites, platforms and systems
• communication, email, newsletter, event, survey, analytics, security or marketing service providers
• professional advisers, public authorities or others where required by law or necessary to protect our rights and interests

Service providers who process personal data on our behalf may only use the data for the specific tasks they perform for us and in accordance with our instructions. They must keep personal data confidential and secure. We do not sell personal data.

7. Contact forms and information submitted to us

If you contact us by email, through a website form, through social media or by other means, we may process the personal data you provide in order to respond to your enquiry and handle the matter. Information submitted through website forms may be stored in our backend systems and may also be sent to us by email. Such information is reviewed and deleted when it is no longer necessary for the purpose for which it was collected.

8. Security of personal data

We take reasonable technical and organizational measures to protect personal data against loss, unauthorized access, unlawful processing, publication, destruction or damage.

Access to personal data is limited to employees, service providers and cooperating partners who need access in order to fulfill the relevant purpose.

Where access to personal data is provided through digital systems, it is protected by appropriate access controls, such as user accounts, passwords and other relevant security measures.

9. Personal data breaches

If a personal data breach is suspected or detected, Visit Faroe Islands will assess and handle the incident in accordance with applicable data protection rules.

Where required by law, a personal data breach will be notified to the Faroese Data Protection Authority and to affected individuals.

10. How long we keep personal data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, or for as long as required by law, contract or legitimate documentation needs.

When personal data is no longer necessary, it will be deleted, anonymized or archived in accordance with applicable rules and internal procedures.

11. Your rights

Depending on the applicable data protection rules, you may have the right to:

• request information about how Visit Faroe Islands processes personal data about you
• request access to your personal data
• request correction of inaccurate or incomplete personal data
• request deletion of personal data
• request restriction of processing
• object to certain processing
• withdraw consent, where the processing is based on consent

If you wish to exercise your rights, please contact us at:

info@visitfaroeislands.com

Please clearly state what your request concerns, so we can handle it correctly.

12. Questions

If you have questions about this Privacy Policy or about how Visit Faroe Islands processes personal data, please contact us at:

info@visitfaroeislands.com

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. If this Privacy Policy is amended, a new version will be published on this website with an updated date. We recommend that you visit this page periodically to stay informed about any updates.

Questions?

In case of any questions, you are welcome to contact us at info@visitfaroeislands.com

Latest update May 2026